• Project Duration
    1 Jan 2017 - 30 Jun 207
  • My Role
    UX / UI Designer, Project Manager
  • Skills
    UX Research, Wireframe, Interactive Prototype
  • Tools
    Axure RP Pro, Photoshop, HTML, CSS, Bootstrap 4
HAAS Landing Page

Project Summary

Halal Application Approval System (HAAS) is an online system that enables a Certification Body (CB) to manage their halal application processes from the beginning right up to the end.

The system is convenient to CBs as they can keep track and manage all applications via the online system.

From the same system, Halal Applicants (HA) are able to track the progress and status of their applications, any products nearing expiry dates and any pending documentation.

Project Goal

The main goal of this project is to come out with a solution help the certification bodies and halal applicants on the following business challenges:

Certification Bodies Problem

  • Unable to administer the application processes end to end effectively.
  • Unable to schedule audit and record findings collaboratively.
  • Unable to access records and clients’ information securely; anywhere and anytime.

Halal Applicants Problem

  • Unable to view the progress and status of the application online.
  • Unable to renew the applications without committing the full application process again.
  • Unable to keep track of historical records and information used for the earlier application.

Research Methods

Interview with customers and stakeholders

Creating Persona

Prototype Design

Usability Testing

User Flow

Based on the result of requirement gathering process, we have come out with user flow diagram to determine the most necessary key features.

After a series of discussion with technical team member for the feedback which resulting on several changes, we have come out with the final user flow diagram.

Key Customer Needs

After a thorough analysis on the result we collected from customer interview and prototype testing, we have decided to design the system which focus on on those key customer needs.

  • Useful software which gives benefits to all industry players in the Halal Supply Chain
  • Ensuring the integrity of information during Halal Certification Process
  • Customization capability that create a unique customer value

Key Feature of the System

We have also found that those are the main features that will be implemented in the system based on the feedback from customer and internal technical team members on the user flow diagram we have come out.

  • Online Application
  • Application Management
  • Certification Quotation
  • Audit
  • Certificate Printing
  • Invoicing
  • Role Based User Access
  • Reporting